Tenants

-Register your interest with us!

You can give In house property lettings a telephone call or message us on Whatsapp our contact number is 01977 809810 and we would be more than happy to add your details to our system. We can then let you know about new properties we having hitting the market via email.

-Start your property search

You should already know your basic requirements for your new home:

• Price
• Location
• Size
• Type of property
• If a garden is required
• Parking spaces
  
  

• Council Tax
• Water Rates
• Gas and Electric
• Telephone and Broadband

-Viewings

Try and be as flexible with times and days as possible , as lettings is an incredibly fast moving business and when a property comes to the markets things move fast and the property you have seen could be gone within 24 hours. Always view a property with an open mind as something’s might be easy to change, for example a quick chat with us and the landlord could be willing to allow walls to be redecorated and painted. If there are bigger jobs to be done like a new carpet in the living room again a quick request to us and the landlord could be open to the improvements being carried out for the right tenants.

-Referencing

Each prospective tenant (over the age of 18 years) is referenced through Vouch an independent referencing agency. Each tenant intending to live in the property must therefore complete a reference application form. This application form asks for personal information and is used to conduct a Credit Assessment for each applicant. Before an application can be completed we also require identification for each applicant:

• Driving licence & Birth Certificate 
• Passport
• Proof of address such as a utility bill, bank statement or Council Tax statement not older than 3 months 

The reference/credit checks usually take 1-2 working days to be completed, but this timescale can vary.

-Signing Tenancy Agreements

Once the references have been satisfactorily completed and approved by the Landlord we will be able to offer you a tenancy. We will arrange for you to sign the Tenancy Agreement. This is usually on or before the commencement date of the tenancy. The Tenancy Agreement governs all rents, which is a legal and binding document. You will be committed to paying rent until the end of the agreed term and you could be liable to legal action if you break the terms of the agreement. If your circumstances should change for any reason during your tenancy, it is a good idea to tell your Landlord or In House Property Lettings as soon as possible as we will be able to help out.

-Referencing

-Payment

Before your tenancy begins you will be required to pay the initial rental payment (less any Holding Deposits paid) and deposit. Any money paid must be paid in cleared funds (we cannot accept personal cheques). Usually the easiest and quickest method of payment is via Bank transfer.

-Moving in

Upon moving into the property we will of already carried out an inventory. The inventory will record details of the condition of the property and fixtures, fittings and furnishings this will protect you and the landlord as to the initial condition of the property when the tenancy began. Once the deposit and initial rental payment is made and all paperwork has been completed we meet you at the property and hand you over the keys to you NEW HOME.

We are part of the Client Money Protect scheme (CMP) Membership Number: CMP010233 (Certificate)

 
Permitted payments

• For properties in England, the Tenant Fees Act 2019 means that in addition to rent, lettings agents can only charge tenants (or anyone acting on the tenant's behalf) the following permitted payments

• Holding deposits (a maximum of 1 week's rent)

• Deposits (a maximum deposit of 5 weeks' rent for annual rent below £50,000, or 6 weeks' rent for annual rental of £50,000 and above)

• Payments to change a tenancy agreement eg. change of sharer (capped at £50 or, if higher, any reasonable costs)

• Payments associated with early termination of a tenancy (capped at the landlord's loss or the agent's reasonably incurred costs)

• Where required, utilities (electricity, gas or other fuel, water, sewerage), communication services "telephone, internet, cable/satellite television), TV licence; Council tax (payable to the billing authority)

• Interest payments for the late payment of rent (up to 3% above Bank of England's annual percentage rate)

• Reasonable costs for replacement of lost keys or other security devices

• Contractual damages in the event of the tenant's default of a tenancy agreement

• Any other permitted payments under the Tenant Fees Act 2019 and regulations applicable at the relevant time.

Tenant protection

• In addition to publishing relevant fees, lettings agents are also required to publish details of

• the redress scheme they are a member of; Property Redress Scheme - Membership No: PRS027478

• the name of the approved or designated Client Money Protection scheme they are a member of (if any) Client Money Protect - Membership No: CMP010233